Privacy Policy

1. Introduction

Welcome to Kremovaya Bulka Tours ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a secure experience when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kremovaya-bulka.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate:

• Name
• Email address
• Phone number
• Address
• Credit card information
• Passport details (when booking certain tours)

You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site-related activities.

2.2 Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:

• Browser name
• Type of computer or device
• Technical information about your means of connection to our Site, such as operating system and internet service provider
• IP address
• Usage patterns

3. How We Use Your Information

We may use the information we collect from you in the following ways:

• To personalize your experience and to deliver content and product offerings relevant to your interests
• To improve our website in order to better serve you
• To process transactions and bookings
• To administer promotions, surveys, or other Site features
• To send periodic emails regarding your bookings or other products and services
• To follow up with you after correspondence (email or phone inquiries)

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

5. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Third-Party Websites

You may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

7. Cookies and Tracking Technologies

Our Site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

For more detailed information about our use of cookies, please visit our Cookie Policy.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Changes to This Privacy Policy

Kremovaya Bulka Tours has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Kremovaya Bulka Tours
24 Bond Street
Sydney, NSW 2000
Australia

Phone: +61 2 8046 6553
Email: [email protected]